Return An Item

We want every customer to be 100% happy, but if your order wasn’t a perfect fit we think it should be easy to return. There’s no need to provide a reason, but we value all feedback and it helps improve our service in the future.

You can cancel your order at any time up to 15 days after the day of delivery. If you cancel, you must return the goods within 15 days of cancellation, complete with the original packaging. You may properly examine the goods for 15 days as you would do had you visited our showroom, however you may not return any goods that have been opened or unsealed.

We will refund all monies paid to us by you including any postage / carriage within 10 days to the original payment method used at the time of ordering.

For full details on cancellations and refunds, please refer to the General Terms & Conditions page.

Please address all returns to:

Hills.Industries, Unit 21486

Courier Point, 13 Freeland Park

Wareham Road

Poole, Dorset

BH16 6FH

United Kingdom